COVID-19 Programs and Services



AGENCY
ISSUANCE/PROGRAM
DESCRIPTION
CONTACT DETAILS
Bangko Sentral ng PilipinasMemorandum No. M-2020-008: Regulatory Relief for BSFIs Affected by the Corona Virus Disease 2019The grant of temporary and rediscounting relief measures to include the provision of financial assistance, grace period/moratorium on loans, non-imposition of penalties, among others, for BSP Supervised Financial Institutions.Check this link.
Department of AgricultureMemorandum Circular No. 06, s.2020: Implementing Guidelines for the Delivery of Food and Other Agricultural Commodities To, From, and Passing Through National Capital Region During the Thirty (30) Day Community QuarantineThis issuance was released to ensure unhampered trade and delivery of agro-fishery produce (fruits, vegetables, rice, fish, poultry and livestock and its related products) and agri-fishery inputs (fertilizers, feed, feed ingredients and etc.) to, from, and passing through NCR through “Foodlane Accreditation” and other operationalization of other food delivery mechanics.Application is through walk-in or through downloadable forms available here.
Department of AgricultureSurvival and Recovery (SURE) Aid Program of the Department of Agriculture-Agricultural Credit Policy Council (DA-ACPC)The Department of Agriculture allotted Php 2.8 billion for the SURE Aid Program. It provides loans of up to PhP 25,000 for smallholder farmers and fisherfolks affected by calamity and disasters. This initiative includes a one-year moratorium without interest on payments of outstanding loan obligations of small farmers and fisherfolk borrowers under the ACPC Credit Program amounting to PhP2.03 billion.Telephone number: (02) 8928-8741 to 64
E-mail: info@da.gov.ph
COVID-19 Food Resiliency Task Force Directory
Department of AgricultureRecovery Package for Micro and Small Enterprises Engaged in Agriculture and Fisheries Food Production, and Other Supply Chain Activities in Accordance with the Agripreneurship Development Fund/Program of the ACPCLoan assistance at concessioary rates, and capacity building shall be provided to micro and small enterprises engaged in agriculture and fisheries productions, and other supply chain activities to ensure availity food supply and help them recover losses due to the ECQ.

Eligible borrowers may avail of loan assistance amounting to 300k up to 90% of their project cost , but not exceed Php 15M.
Telephone Numbers:
(02) 8928-8741
(02) 8273-2474
Department of Agrarian ReformThe PaSSOver: ARBold Move for Deliverance of our Farmers from the COVID-19 PandemicThis project provides common service facilities like mechanized farming equipment and new farm technologies.Project Leader: Atty. Emily O. Padilla
Contact Number: 3454-50-86
Website: www.dar.gov.ph
Department of Interior and Local GovernmentEmergency Operations Center and Public Assistance and Complaint CenterTo monitor the implementation of directives and measures against COVID-19 in LGUs/barangays.Contact hotline numbers : (02) 8876-3454 local 8806/8810 and (02) 8925-0343 to report complaints on the implementation of the provision of social amelioration measures at the LGU/barangay level.
Department of Labor and EmploymentLabor Advisory 12: Clarificatory Guidelines on COVID-19 Adjustment Measures Program (CAMP)Under this program, DOLE provides affected workers a one-time financial assistance equivalent to P5,000 in lump sum, non-conditional, regardless of employment status.To avail the CAMP, an affected worker must be an employee of a private establishment that has implemented FWAs or temporary closure due to COVID- 19 pandemic. Affected establishments must submit the following online to the appropriate DOLE Regional Office or any of its Provincial/Field Offices:
(1) Establishment Report on COVID-19
(2) Company Payroll for the month prior the implementation of FWAs or temporary closure.
Department of Labor and EmploymentThe Emergency Employment Program (EEP) or Tulong Panghanapbuhay sa ating Disadvantaged/Displaced Workers (TUPAD)A community-based (municipality/barangay) package of assistance that provides emergency employment for displaced workers, underemployed, and seasonal workers, for a minimum period of 10 days, but not to exceed a maximum of 30 days, depending on the nature of work to be performed.Guidelines on TUPAD Disinfecting and Sanitation Project may be found here.
Department of Labor and EmploymentDOLE Integrated Livelihood Program (DILP) or KABUHAYAN ProgramIt contributes to poverty reduction and reduce vulnerability to risks of the poor, vulnerable and marginalized workers either through transitional emergency employment and promotion of livelihood and entrepreneurship.

Beneficiaries of the program shall be provided with training on how to plan, set-up, start and operate their livelihood undertakings; working capital in the form of raw materials, equipment, tools and jigs, and other support services necessary in setting-up the business; and continuing technical and business advisory services to ensure efficiency, productivity, and sustainability of the business/enterprise.
Directory of DOLE Regional Offices
Department of Science and TechnologySmall Enterprise Technology Upgrading Program (SETUP)As a form of assistance with regard to the declaration of the state of national emergency crisis on COVID-19, the repayment system for SETUP beneficiaries for two months’ deferment (March-April), without interest or penalties.Contact DOST Regional Operations or
DOST-Provincial Science and Technology Center for more details
Department of Science and TechnologyRapidpassphThe Rapidpassph is a virtual identification system developed by Developers Connect (DevCon Philippines) that utuilizes QR-Code based technology to provide ease for front-liners and priority vehicles. A QR code will be placed on the vehicle window and checkpoint personnel will scan it. Through this system, there will be less contact between users and checkpoint personnel.To use the system, people under the “Authorized Persons Outside of Residence” category as per IATF-EID’s mandate must register online, then a QR code will be sent to them once approved. For further information on how to register online, visit the RapidPassPH’s official Facebook page.
Department of Science and TechnologyPublic Information DriveDOST-Food and Nutrition Research Institute launched public information drive through the social media on (i) proper nutrition during the Enhanced Community Quarantine and (ii) spelling fake news on food that supposedly heals COVID-19DOST-FNRI official Facebook page
Department of Social Welfare and DevelopmentAssistance to Individuals in Crisis Situation (AICS)Assistance in the form of outright cash amounting to Php 3,000 shall be provided to the target beneficiaries. It aims to provide the basic needs of their families.

Php 5,000 shall be provided to family when two or more family members belong to the vulnerable or disadvantage sectors.
Target beneficiaries:
(1) Senior Citizens,
(2) Person with Disability,
(3) Pregnant and Lactating Women
(4) Solo Parents
(5) Overseas Filipinos in Distress
(6) Indigents/Indigenous Peoples
(7) Underprivileged Sector and Homeless Citizens
(8) Informal Economy Workers

This shall be given once a month during the quarantine period.
Department of Social Welfare and DevelopmentLivelihood Assistance Grants (LAG)LAG will be provided to Sustainable Livelihood Program beneficiary families having at least one (1) member who works in the informal sector and is displaced by reason of the declaration.

The family must be in the masterlist endorsed by the LGU to the DSWD Field Office, subject for assessment of the DSWD Staff.

Maximum amount of LAG per eligible family shall not exceed Php 15,000.
Telephone Number:
(02) 931-8101 to 07
Email:
inquiry@dswd.gov.ph
Department of Social Welfare and DevelopmentExpanded and Enhanced Pantawid Pamilyang Pilipino ProgramDSWD and DOLE shall implement this for a period of two months. Assistance shall be in cash or non-cash.DSWD and DOLE shall transfer cash, cash voucher, or goods through the LGUs or directly to families who have no incomes or savings to draw from including families working in the informal economy and those who are not currently recipients of the current 4Ps, of an amount adequate to restore capacity to purchase basic food and other essential items during the duration of the quarantine.
Department of Trade and IndustryMemorandum Circular No. 20-04: Prescribing the Implemention Guidelines for IATF Resolution No. 12 Issued by the Inter-agency Task Force for the Management of Emerging Infectious Diseases on Social Distancing and Business OperationWaive rental and other fees for Micro, Small and Medium Enterprises: Mall operators and commercial landlords were ordered to waive rents and other fees for stores that are forced to shut down during the 30-day community quarantine in Metro Manila. It is stated under the memorandum released on 15 March 2020 that “lessors and owners of business spaces shall share the responsibility by waiving the corresponding rental fees and charges of stores that were closed during the one-month period of General Community Quarantine.”Check this link
Department of Trade and IndustryMemorandum Circular No. 20-06: Ensuring Unhampered Movement of Cargo and Transit of Personnel of Business Establishments Allowed to Operate During the Enhanced Community Quarantine of LuzonThe movement of the cargoes of the following enterprises within, to and from entire Luzon shall be unhampered, or not be delayed upon presentation of the cargo manifest or delivery receipt indicating the destination, nature and quantity of the loaded goods to assigned inspectors:
(1) Manufacturing of Food and Essential Products
(2) Medicine and Medical Supplies
(3) Retail Establishments (Groceries, Supermarkets, Hypermarkets, Convenience Stores, Pharmacies And Drug Stores)
(4) Export And Business Process Outsourcing (BPO) Companies

Movement of personnel needed to operate the covered enterprises:
Employee working in the above enterprises and establishments shall be allowed to enter and exit control points upon presentation of any of the following:
(1) Valid Company Identification Card
(2) Proof Of Residence
(3) Certification Of Employment
Check this link
Department of Trade and IndustryEnterprise Rehabilitation Financing Facility under the Pondo sa Pagbabago at Pag-asenso (COVID19 P3-ERF)The DTI allotted PhP 1 billion for the P3 program to assist affected micro entrepreneurs/ micro, small and medium enterprises.

The microfinancing program offers loans ranging from P5,000 – P200,000 with a minimal interest rate of not more than 2.5% per month with no collateral requirement.

Also included in the allotment is the DTI’s ongoing assistance in finding new supply sources and non-traditional markets for industries affected by supply chain disruptions and the conduct of trade and investment missions to support the continued operation of industry.
SB Corp. will be releasing the requirements and guidelines soon. Applications will be accepted after the Enhanced Community Quarantine (ECQ) is lifted. For more information, you may reach P3 through hotline 8651-3333, their official Facebook page, or their email p3@sbgfc.org.ph.

Eligible for micro and small enterprises with at least one year continuous operation prior to March 2020 and whose businesses suffered drastic reduction in sales during the epedemic.

Loan conditions:
(1) Updating of loan amortizations for vehicle loans or other fixed asset loans of affected business
(2) Inventory replacement for damaged perishable stock
(3) Working capital replacement to restart the business.
Documentary requirements – a. Brgy. Clearance, b. LGU cerification of business establsihment for at least one year

Loan amount of Php 10,000.00 up to Php 500,000.00 for small enterprises (Asset size not more 10M); and loan amount of Php 10K up to 200k for micro-enterprises.
Discounted 0.5% monthly interest rate and prolonged grace period until such time that current crisis is abated.
Department of Trade and IndustrySmall Business (SB) Corporation Moratorium on Micro, Small and Medium Enterprises (MSME) LoansThe SBCorporation is offering a one month moratorium on loan payments covering the period of March 16 to April 14, 2020 to its MSME borrowers and partner financial institutions (PFIs).

Borrowers may also request to pay only the interest portion of their monthly payments for the succeeding six months, and to resume their regular monthly payments thereafter. Loan terms may also be extended depending on how the current situation develops.
Eligible to apply for the moratorium are SB Corporation MSME borrowers and PFIs situated within the areas declared under community quarantine due to the Covid-19 virus lockdown. Eligible borrowers who wish to avail of the moratorium may email or text their respective SB Corporation loan officers and/or field staff or email sbcorporation@sbgfc.org.ph.

Check this link.
Department of Trade and IndustryLivelihood Seeding Program – Negosyo sa Barangay (LSP-NSB)The allotted funding for the LSP-NSB amounts to PhP203 million, which will be used to provide a package of livelihood kits and business advisory assistance and services, amounting to at least PhP5,000 up to PhP8,000 to MSMEs affected by natural and human-induced calamities including health disasters.

The LSP-NSB Guidelines was revised to align and make it more responsive to the government directives on the COVID-19 situation. The coverage of the program was expanded to give priority assistance to MSMEs affected by health disasters arising from epidemics and pandemics.
Email: bsmed@dti.gov.ph
Development Bank of the PhilippinesDBP Rehabilitation Support Program on Severe Events (RESPONSE)DBP RESPONSE intends to provide rehabilitation financing support to DBP and non-DBP borrowers, both public and private institutions, that have been adversely affected by calamities and/or events arising from the occurrence of such calamities. This is to accelerate the assistance to rehabilitate/rebuild businesses and socio-economic infrastructures of the areas affected by calamitiesCheck this link.
Easy BuilderEasyBuilder.Pro is a website building platform specifically designed to enable non-IT professionals to create a website for their business and personal needs.EasyBuilder.Pro, a partner of the DTI, is waiving subscription fees for MSMEs for developing a website using their platform. MSMEs just need to register using the promo code: 7THH1-07X0-38MG-2189 which should be activated before August 1, 2020.

It offers a range of templates for different purposes, such as webpages for hobbies, events and businesses, as well as providing web hosting.

Creating websites using platforms like the Easybuilder.Pro could be a powerful tool to immediately assist MSMEs to digitalize their retail operations, remain connected to people, or even work remotely from the comforts of their homes during this challenging time.
Website: https://www.easybuilder.pro/
Email: bsmed@dti.gov.ph
Go NegosyoGo Negosyo’s Mentor Me Online Live on Facebook for FreeGo Negosyo offers free mentoring session on their official Facebook page joined by prominent Go Negosyo mentors and business experts to discuss business issues and concerns as well as provide technical and practical know-how on managing micro and small businesses.Schedule: Every Mondays-Fridays, 10AM-11AM and 3PM-5PM
Go Negosyo Facebook Page
Landbank of the PhilippinesLANDBANK Calamity Rehabilitation Support (LBP CARES)The Bank’s expanded LBP CARES Program provides financial support to more sectors that are severely affected by natural and man-made calamities/disasters (i.e. armed conflicts) and viral infection outbreaks.

Under the enhanced CARES Program, individual small farmers and fishers, livestock raisers, large agri-enterprises (LAEs), salaried workers, and academic institutions such as schools, universities and colleges, have been added as eligible borrowers.

The Program consists of two types of credit assistance—(1) rehabilitation/ reconstruction credit program and (2) rehabilitation through loan restructuring—which may be used for the repair of damaged facilities, construction or acquisition of new facilities and equipment, repair or purchase of housing units, working capital for agriculture production, and as capital for a lending facility of cooperatives, SMEs and NGOs for home and livelihood financing.
For more information, interested borrowers may contact LANDBANK’s 24/7 customer service hotline at (02) 8-405-7000 or at PLDT Domestic Toll Free 1-800-10-405-7000, or visit the nearest LANDBANK Lending Center located nationwide.
Likhaan Center for Women’s Health Inc.Provision of support to women’s reproductive healthOffers free and confidential services:
(1) Counseling and actual contraceptive service provision
(2) Referral for bilateral tubal ligations, STI-HIV screening and testing
(3) Adolescent reproductive health information and services
Contact numbers : (632) 8926-6230/(632) 3454-3854
E-mail: office @likhaan.org;
Facebook: Likhaan Center for Women’s Health. Inc.
Microfinance Council of the Philippines and Alliance of Philippine Partners in Enterprise DevelopmentLoan moratorium for the client beneficiaries of Microfinance Council of the Philippines (MCPI) and the Alliance of Philippine Partners in Enterprise Development (APPEND)During the Enhanced Community Quarantine in Luzon, there will be no loan payment collections, and no penalties or fines will be levied on the micro-entrepreneurs being catered by MCPI and APPEND member institutions.Telephone: (02) 8631-5920
Contact Form click here.
National Center for Mental HealthOffers professional counsellors for those who are stressed, depressed and other mental-health related concernsContact hotline numbers: 09178998727; 989-8727
PhilHealthPhilHealth Circular 2020:0018: Guidelines on the COVID-19 Community Isolation Benefit PackageThis Circular aims to provide coverage for all Filipinos for health services in identified community isolation units. It aims to provide specific guidelines for benefit availment and applicable payment mechanism, reporting rules and performance assessment.Telephone Number:
(02) 8441-7442
Facebook: PhilHealthOfficial
Email: actioncenter@philhealth.gov.ph
Social Security SystemRepublic Act No. 11199 or Social Security Act of 2018 – Mobilization of an existing PhP1.2 billion in SSS to cover unemployment benefits for dislocated workersThe unemployment insurance or involuntary separation benefit is a cash benefit granted to covered employees, including domestic workers and overseas Filipino workers who are involuntarily separated from employment.Visit this page for SSS Unemployment Benefits brochure for requirements

SSS IVRF: (02) 7917-7777
E-mail: member_relations@sss.gov.ph
Technical Education and Skills Development AuthorityScholarship ProgramsTESDA’s Scholarship Programs amounting to PhP3 billion will support affected and temporarily displaced workers through upskilling and reskilling. It also offers free courses for all who would like to acquire new skills in the convenience of their own homes, mobile phones and computers through the TESDA Online Program.TESDA Contact Center:
(02) 8887-7777
Email: contactcenter@tesda.gov.ph